Apttus Delivers Award-Winning Middle Office Solutions for Quote-to-Cash Solutions
What Is the Middle Office?
The Middle Office is where revenue happens. It’s a business’ command center for achieving commercial excellence in the digital economy. Sitting between the front-office Customer Relationship Management (CRM) and back-office Enterprise Resource Planning (ERP) systems, Middle Office processes cover the points when a customer expresses a desire to purchase your product or service all the way through to the acquisition of revenue.
The Middle Office includes product and deal configuration, pricing, quoting, contract management, digital commerce, order management, billing, and revenue recognition. Apttus gives enterprises the industry’s most sophisticated, end-to-end Middle Office solution that streamlines all revenue and legal processes, eliminates manual tasks, keeps all stakeholders informed, collapses sales and contract cycle times, lowers costs, and ultimately maximizes revenue yield — all on a single data model.
Apttus – The Whole Is Greater Than The Sum Of Its Parts
We live and work in an age of transformative AI. The average business collects millions of data points daily – buyer locations, quote values, contract signatures, basket values, and more. Because the Apttus Middle Office platform brings all business objects, processes, and intelligence into one place, it’s possible to leverage AI to recommend actions that make every seller more successful, while enabling personalization, speed, and satisfaction at every touch point.
How Apttus Drives Quote-to-Cash Success
Automating all Middle Office processes and incorporating them on a single data model enables faster, more agile operations with a holistic view of revenue through a common user interface.
A fully connected revenue process makes it possible to spot positive behaviors and patterns, then reward the behaviors that drive success.
Customers Report Improved Business Outcomes
Source: Apttus Quote-to-Cash (QTC) Impact Study conducted June 2017 by an independent third-party, Satmetrix on 200+ Apttus customer contacts randomly selected. Performance metrics are intended as a guideline based upon historical results from a sample set of customers. Results are dependent upon many different factors that are customer-specific. Therefore, actual results will vary. Response size per question varies.
Apttus Middle Office QTC Solutions: An Overview
Generate accurate invoices directly from the latest orders and contracts, including invoices for subscriptions, professional services, hard goods, and usage-based services.
View orders, contracts and invoices in a central place, understand billing flow, and create unique revenue recognition policies for each line item.
Capture orders, changes, and orchestrate with multiple external systems across all channels.
Validate changes across contract versions, and get a comprehensive view of customer orders, expected delivery dates, and shipment costs.
Turn Excel into a user interface for both Apttus and CRM software, boosting application adoption, increasing productivity, saving administrative hours, and easily automating many processes throughout an enterprise.
X-Author leverages users’ existing familiarity with the Excel user interface and its functionality to quickly and easily manage many tasks across Middle Office processes. Automatically sync changes across profitability calculations, product catalog, and price book updates with the click of a button.
Enable self-service, partner-service, and hybrid models that are consistent with the direct sales experience. Apttus ensures all channels have access to the product catalog, customer-specific pricing, capture of new orders, and reordering of existing assets and compatible products.
Max is an intelligent agent that enables users to interact with third-party enterprise software solutions via a conversational user interface, such as text or speech, Execute Apttus processes through established channels (e.g., Skype, Slack, SMS) and orchestrate aspects of the commercial process like quoting, contracts, and discounts.
Other Related Resources
CPQ Buyers Guide
Buyers guide to purchasing Configure Price Quote (CPQ)
Learn More >
Gartner Magic Quadrant for CPQ
In this comprehensive, updated evaluation, see how Gartner researched, analyzed, and positioned the products of 16 CPQ vendors.
Learn More >