April 12 by Jon Aren't Draper
It’s been a decade since Salesforce introduced an online app store enabling partners to sell unique solutions enhancing Salesforce’s core CRM software.
Today, AppExchange hosts more than 2,800 partner apps that have been installed 3.5 million times. Eighty-five percent of the Fortune 100 have installed at least one AppExchange App, and 79 percent of Salesforce customers use partner apps, according to the CRM leader.
For those following the cloud-focused startup back in 2006, AppExchange telegraphed a revolutionary vision that Salesforce would successfully implement over the coming years — moving beyond a single Software-as-a-Service technology to becoming an enterprise-grade platform for the creation of novel and diverse solutions.
Since then, hundreds of independent software developers have built their businesses by selling on AppExchange unique tools backed by deep expertise in particular markets. And Salesforce relies on those third-party developers to keep meeting the rapidly evolving needs of its customers.
To mark its 10th anniversary, Salesforce shared with CRN the most downloaded AppExchange apps (Salesforce doesn’t make available total number of downloads) for each of 12 business categories, from education to banking to government to retail.