February 18, 2014 by m3u
DSV’s legacy quote-to-cash workflow process involved several internal systems and manual steps which resulted in errors, high operational overheads and left management with poor visibility and control over transactions. DSV required a new system that could be rapidly deployed, provide consistency across key business processes, and be flexible to support the changing needs of their customers across their network. Apttus will now enable DSV to manage quoting, pricing, contracts and renewals as one seamless process without manual dropouts. The initial rollout will comprise in excess of 2,800 users in 32 countries across the DSV Road entity.
Built on the Salesforce Platform, Apttus’ solutions drive the vital business process between the buyer’s interest in a purchase and the realization of revenue, the quote-to-cash process. With Apttus, companies increase sales effectiveness while maximizing visibility and control of the quote-to-cash process, including configure price quote (CPQ), contract management, renewals and revenue management. Additionally, users can remain inside familiar Microsoft Office applications with all activity in documents and Outlook preserved and controlled by Salesforce.
“By using Apttus X-Author our staff can quickly respond to customer requests, thus providing faster service for our customers, whilst using familiar Microsoft Office documents. All data entry is centrally preserved and controlled by Salesforce, enabling our internal teams as well as customers to readily access accurate information. As a result, data will be seamlessly transferred into our backend systems, ensuring quality assurance – not only in the quotation, but also the billing process. The anticipated results are a dramatic reduction in time to complete customer quotes and agreements and better customer service,” said Rene Falch Olesen, Chief Commercial Officer at DSV.
“We’re delighted to partner with DSV as a highly progressive company within their industry sector,” said Paul Averill, General Manager EMEA, Apttus. “The quote-to-cash process within this sector is typically document-centric and Microsoft based. Apttus enable users to remain in Microsoft Office while introducing advanced enterprise controls via X-Author. We expect that our solution will drive ROI substantially beyond process efficiencies for DSV and directly contribute to their revenue and margin growth.”
Typical quoting and contract management solutions are siloed and require extensive integration between multiple systems. Apttus provides the only fully integrated Quote-to-Cash solution built 100 percent on the Salesforce Platform. All opportunities, pricing, product configurations, quotes and contracts including existing customer contracts, remain accurate and completely in sync.
DSV Global Supplier of Transport and Logistics Services to automate Quote-to-Cash process with @Apttus on @Salesforce Platform. https://www.apttus.wpengine.com/?p=2785
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Apttus delivers Quote-to-Cash, category-defining software that drives the vital business process between the buyer’s interest in a purchase and the realization of revenue. Apttus is delivered on Salesforce1, the world’s most trusted and comprehensive cloud delivery infrastructure. Applications include Configure-Price-Quote (CPQ), Proposal Management, Renewals, Contract Management and Revenue Management. Additionally, Apttus’ patent pending X-Author technology enables Microsoft Office to be a user-interface with full interaction and control between Salesforce and Microsoft Office. Apttus is based in San Mateo, California, with additional offices in London, UK and Ahmedabad, India. For more information visit: apttus.wpengine.com.
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