Customer Success

Achieve Maximum Results With Strategic Partnership

At Apttus, we are only successful when our customers succeed. That’s why we offer a wide range of Customer Success Services to ensure you realize the full value of your Apttus investment.

Customer Support Plans

We know every company has different levels of complexity, and different support needs. That’s why we offer customers three levels of support. No matter how complex your deployment is, we’ve got you covered.

Managed Support Services

Want an Apttus administrator in your back pocket? Our Managed Support Services packages are a great way to augment your internal bandwidth, offload routine tasks, and benefit from trusted advice and guidance.

Apttus Customer Community

The Apttus Customer Community puts you in charge of your own success by providing a user-friendly way to:

  • Log and track cases
  • Install packages
  • Find documentation
  • Connect with Apttus experts and power-users
  • Access training
  • Submit ideas
  • Learn more about HappyCustomers™
  • And more

The Customer Community is a great place to network with thought-leaders, get your questions answered, and find timely around-the-clock support from anywhere in the world. It’s just another way Apttus demonstrates its commitment to customers.

HappyCustomers™ Program

The Apttus HappyCustomers™ Program helps customers achieve high user adoption and success throughout their entire Apttus experience. With HappyCustomers™, Apttus helps customers identify and overcome gaps with training, best practices and adoption, so they can get the most value from all Apttus solutions.