September 14 by Eric Dreshfield

Dreamforce is the mega-event for the Salesforce Community. It is literally the largest global gathering of Trailblazers, with nearly 200,000 people expected to attend this year. It’s also the perfect time to connect with Apttus, our customers and partners, to learn from some of the industry’s best minds. Here are the sessions where you can find Apttus, our customers and partners sharing their knowledge and success strategies.

Highlighted Sessions Presented by Apttus

Crank Up Your Salesforce ROI with Apttus’ Conversational UI And Machine Learning

When: Wednesday, September 26, 2018, from 10:30am to 10:50am
Where: Moscone South, Partner Theater 3

You talk to customers every day. Why not talk to your enterprise applications? Apttus Max is AI that enables users to interact with Salesforce and Apttus Quote-to-Cash via a conversational UI, such as with text or voice. Max also learns from your data and proactively delivers intelligent recommendations to produce revenue-winning outcomes.

Presenter: Dan Hopkins, Vice President of Innovation, Apttus

Bookmark this session in your agenda here.

Maximize Revenue With AI-Driven Quote-to-Cash, Contract Management and E-Commerce

When: Thursday, September 27, 2018, from 9am to 9:40am
Where: Marriott Marquis, Foothill E

Your sellers must be agile and consultative to craft winning and profitable deals. Many enterprises have disjointed Quote-to-Cash processes, undercutting competitiveness and growth. In this session for LOB leaders, learn how enterprises thrive with the Apttus Intelligent Middle Office, a platform with AI-driven CPQ, CLM, Revenue Management and E-Commerce solutions.

Presenters: Theresa Dirker, Vice President of Quote to Cash Transformation & Enablement, IBM and Charles Todd, Vice President of Quote-to-Cash, Apttus

Bookmark this session in your agenda here.

Selected Sessions Presented by Accenture

Inside Accenture: Driving Sales Efficiencies with Einstein Analytics

When: Wednesday, September 26, 2018, from 10am to 10:40am
Where: Marriott Marquis, Yerba Buena Salon 7

What if your sales teams could visualize and predict various dimensions happening at their account? Accenture is using Einstein Analytics within their own sales organization to improve sales efficiencies. Learn how Accenture developed and deployed custom visualizations and win-rate predictions with embedded Lightning components to equip their 30,000 internal users of Einstein Analytics with personalized insights. During the session, leaders from Accenture’s internal sales effectiveness and IT engineering teams will highlight how visualization approaches and artificial intelligence were used and describe what’s planned next for Accenture’s Einstein Analytics journey.

Presenters: Sinead Murphy, Analytics Manager, Accenture and Sara Porter, Sales Effectiveness Managing Director, Accenture

Bookmark this session in your agenda here.

Accenture is Scaling Employee Onboarding with myTrailhead

When: Tuesday, September 25, 2018, 11am to 11:20am
Where: Moscone South, Campground Theater 1

myTrailhead accelerates the speed of employee ramp time with on-demand, bite-sized learning for any company. In this session, hear how Accenture is using myTrailhead to get their team up and running fast.

Presenters: Danielle Brady, Managing Director, Accenture and Kel Wetherbee, Senior Manager, Trailhead, Salesforce

Bookmark this session in your agenda here.

Striking Strong: Accenture’s Own Lightning Upgrade Empowers Sales Teams at Scale

When: Thursday, September 27, 2018, 10:30am to 11:10am
Where: Metreon AMC Theatres, Level 3, Theater 13

Accenture was one of the first global enterprises of its scale to be fully on Lightning! Join us to learn how Accenture implemented Lightning via big bang deployment to 34,000 global sales users with speed to improve usability, and enable process excellence with intelligence and analytics. Hear from the internal sales enablement and IT engineering teams how Accenture leveraged change management to build awareness and drive adoption, and the business value they are seeing from Lightning.

Presenters: Olga Gomez, Senior Manager, Accenture; Melissa Pinch, Sales Enablement Lead, Accenture; Suzanne Bernal-Gomez, Product Director, Salesforce and Brian LeBlond, Manager, Solution Engineering, Salesforce.

Bookmark this session in your agenda here.

Selected Sessions Presented by IBM

IBM’s Cognitive Service Transformation in the Call Center and the Field

When: Wednesday, September 26, 2018, 10am to 10:40am
Where: Metreon AMC Theatres, Level 3, Theater 12

IBM’s Service Transformation is going to the Next Level. They deployed to over 10k Agents in one year. To best handle Customer, Agent, and Field Technician expectations, a cognitive experience was necessary. Join us to learn how Einstein and Watson partnered in IBM’s Service Cloud and Community deployment.

Presenters: Joanna Dapkevich, Vice President, IBM Support Tooling and Innovation, IBM; Scott Mac Donald, Director, Client Support IT, IBM; Robert McDonald, Vice President, Support Transformation, Training & Globalization, IBM; Tony Ryan, Salesforce.

Bookmark this session in your agenda here.

IBM and the IBM logo are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide.

Build Your Blockchain Use Case with Salesforce & IBM

When: Wednesday, September 26, 2018, 8am to 9am
Where: City View at Metreon, Level 4, Grand View Point

Join Ignite, Salesforce’s customer facing innovation team, and members of the IBM’s blockchain team for a workshop session on building blockchain use cases for your industry. The session will include exploring some of IBM’s existing blockchain customer success stories, an Ignite-facilitated interactive discussion focused on building for each industry group’s user experience, and a guest speaker on next steps and the importance of governance. You’ll leave this session with a can-do attitude and an excitement to get started. This session is intended for executive level business leaders looking for innovative ways to solve industry-wide challenges.

Presenters: Juan Ruiz, Blockchain Business Development, IBM; Krystal Webber, Global Design Lead, Blockchain Services, IBM; Tiffany Flynn, Strategic Innovation Executive – Ignite, Salesforce; Hapreet Khurana, Innovation Partner, Salesforce; Yoni Sarason, Strategic Innovation Associate, Ignite, Salesforce.

Bookmark this session in your agenda here.

Accelerate UI Delivery with IBM’s Lightning Dynamic Component Portfolio

When: Thursday, September 27, 2018, 4:30pm to 4:50pm
Where: Moscone West, Lighting Rapids Theater

In this session we will demonstrate how a new and exciting portfolio of dynamic lightning components can dramatically change how you build custom interfaces in Salesforce. For use both internally and for communities, the DCP allows for developing and deploying gorgeous and responsive custom interfaces with nothing more than an admin skill set. Branded with either the LDS or your company’s standard, your pages can be built in hours not days.

Presenters: James Hutcherson, Technical Architect, Bluewolf Group; Gene Koopman, Senior Director, Technical Services, Bluewolf; Broderick Walker, Solution Architect, Bluewolf.

Bookmark this session in your agenda here.

Presented by Appirio, a Wipro Company

Building Salesforce with Salesforce: A Peek Into Appirio’s Development Engine

When: Thursday, September 27, 2018, 9:15am to 9:35am
Where: Moscone West, Valley Theater

What we’ll cover: Explore the innovative development tools that have propelled Appirio to deliver industry-leading Salesforce implementations. We’ll walk through how our custom tools, built natively in Salesforce, enforce our process and build efficiency and control quality not only for our team but for hundreds of enterprise customers. What you’ll learn: Key metrics that show the impact Appirio’s tools have had for our customers; End-to-end demo of how three of Appirio’s tools work together to facilitate development from requirements gathering through deployment; Appirio’s AI solution that not only assists users but also configures objects, components, workflows and more; How AppirioDX is modernizing and automating Salesforce deployments.

Presenters: Joe Castro, Chief Architect, Appirio; Andrew Davis, Technical Manager, Appirio; Halie Vining, Product Manager, Appirio.

Bookmark this session in your agenda here.

Presented by PwC

Walking the Talk: PwC’s Journey to Digital Transformation

When: Thursday, September 27, 2018, 10:30am to 11:30am
Where: Yerba Buena Center for the Arts, Yerba Buena Forum

70% of failed digital transformations are due to a lack of user adoption and behavioral change. When PwC embarked on the journey to roll out Salesforce across our global network of firms—spanning 158 countries and employing more than 236,000 people— we knew that Salesforce was only an enabler. Join us in this session to hear about one of the largest lightning deployments of 2017. We’ll share lessons learned from our deployment and why PwC prioritized people over technology in our transformation.

Presenters: Michael Hoody, Partner, PwC; Christine Robertson, Partner Marketing & Sales, PwC

Bookmark this session in your agenda here.

Be sure to bookmark these sessions in your agenda now so you don’t miss them!

Looking for a break from the action of Dreamforce? Enjoy the Apttus Lounge at the Press Club, Tuesday to Thursday, 9am to 2pm.