Order Management

Orchestrate Orders Across All Channels

Apttus Order Management orchestrates the entire post-order process from coordinating tasks, to provisioning and fulfilling. Apttus Order Management captures orders across all your channels so you can quickly deliver the right products, subscriptions and services to your customers. Apttus provides advanced order management features to easily orchestrate any type of product configuration, solution bundle or change order.

With the Apttus Order Management system, you’ll move order orchestration tasks to the front office, so you can provide your customers with the best possible service and give your front office team visibility into orders and order line status, all in real-time.

Apttus Order Management is the only cloud-based solution that is seamlessly integrated with the world’s leading Configure Price Quote (CPQ) and Contract Management solutions. A shared data-model with CPQ and Contract Management means customer & order data, terms & conditions flow seamlessly into billing, order management, and revenue recognition for a world-class Quote-to-Cash process that enables insightful analysis, clear reporting and compliance, increased renewals rates, and an improved customer experience.

Order Management Screen Shot

Benefits of Order Management

Direct Order Management Integration with your Quotes and Contracts

Create customer friendly quotes and contracts using Apttus CPQ (Configure Price Quote) and Contract Management (CLM), and then leverage the same objects and information for provisioning, fulfillment and line item management.

Centralize Order Repository

Capture every order and fulfillment status across all channels in a single view, giving you 360 degree visibility into your customers entire order history, including expected delivery dates, shipment costs and taxes.

Improved Customer Loyalty with Order Management

Ensure your customers get the products, services and subscriptions they want, when they want them and increase customer satisfaction with in-flight change capabilities, better order accuracy and on-time fulfillment.

Improved Profitability and Inventory Turns

With the Apttus Order Management system, you can reduce returns, scrap all operational costs by integrating detailed configurations with downstream and scheduling systems and eliminating errors caused by manual work.

Reduced Operational Cost

Capitalize on the software you already use, your CRM, to easily support any type of order for any product, service or business worldwide in one automated seamless order to fulfillment process.