Bank drives revenue with shorter approval processes, expanded product offerings and responsive customer service
National Commercial Bank Reduces Loan Approval Time to 6 Days from 6 Weeks—Aims for 6 Hours
Apttus Intelligent Middle Office Platform for Financial Services boosts sales, improves customer service experience, and delivers better return on equity (ROE) for commercial bank.
About National Commercial Bank
This top 25 national bank with $150 billion in assets, $5.7 billion in revenue, nearly 15,000 employees and two million customers has built its commercial business primarily by lending to clients in agriculture, commercial real estate and manufacturing. To remain competitive, it needed to improve customer experience and reduce the loan approval process from weeks to days, if not hours.