“Efficient processes are crucial to not only our success, but more importantly, to the success of our customers. With locations in 40 countries, it’s critical that we maintain our global contracts in a single and easily accessible repository. Apttus CLM enables us to digitally transform our contracting process through automation and intelligence, greatly reducing the risk of error by manual contract management.”

Steffi Premper
Senior Referent Contract Management at Jungheinrich AG

Jungheinrich AG accelerates digital transformation and ensures compliance across global contracts

Prior to implementing Apttus CLM, Jungheinrich AG manually arranged the participation of different departments and its specialists across 40 sales units. The automation, centralisation and digitalisation of its key account contracts into a single, global repository allows Jungheinrich AG to focus more on providing an exceptional customer experience and less on minimizing the inherent risk from manual processes. Speeding up the contract negotiations, raising customer satisfaction and preventing compliance issues.

Additionally, the Intelligent Discovery functionality enables Jungheinrich AG to easily import various contracts created in different file types into its Apttus CLM repository. Using machine learning software, Intelligent Discovery recognizes, understands and extracts the language in contracts and correctly identifies the terms, clauses, obligations and other key details facilitating easy use of third party paper.

About Jungheinrich

Founded in 1953, Jungheinrich ranks among the world’s leading solutions providers for the intralogistics sector. With a comprehensive portfolio of material handling equipment, automatic systems and services, the company is able to offer customers tailored solutions for the challenges posed by Industry 4.0 from a single source. The Hamburg-based Group is represented worldwide in 40 countries with its own direct sales companies and in approximately 80 other countries through partner companies. Jungheinrich employs 18,000 people worldwide and generated consolidated revenue of €4.07 billion in 2019. The Jungheinrich share is listed on the SDAX.

Contract Lifecycle Management Buyer’s Kit

Solutions used by Jungheinrich