May 25 by Vijay Shah
Quote-to-Cash™ is a business solution which is not commonly talked about outside of the business world. What is surprising to learn, is that it is accessed daily by millions of users, and has been adopted by hundreds of the Fortune 500 companies. Often considered part of the Middle Office Platform™, Quote-to-Cash has the potential to re-create the concept of Smart Cities and extend it to be more inclusive. Currently used by enterprises, Quote-to-Cash is an easy to use, cloud-based solution, that is scalable and secure.
How a Citizen Could Use this Central Platform
Consider a citizen has just moved into a smart city and we construct an example on how this platform will be used:
√ Registers with city administrators and creates a login on confirmation
√ Search for available options to buy house
√ Negotiates with owner
√ Submits all documents, makes payment and registers house
√ Subscribe for all utilities like power, water, waste management, housekeeping, internet, phone, entertainment, etc.
√ Pay as per usage with an option to top-up if need be
√ Check usage over a period
√ Analyze and compare average usage by other citizens
√ Get periodic notifications over usage, payments
√ Smart updates on maintenance, over usage, tips to conserve resources
√ Register complaints on any irregularities
√ Connect and share thoughts with administrators and other citizen groups for common benefit
√ Gain reward points for social service for citizens, or any help to community
How City Administrators Could Use this Central Platform
√ A single window system with total visibility of smart city utilities
√ Clear requisitions from citizens
√ Central tool to manage all utilities provided to entire city (power, phone, internet, waste management, public welfare spaces, transport, water, land records, etc.)
√ Complaint redressals with Service Level Agreements
√ Monitor and regulate utility usage by citizens
√ Compare and reward/penalize to citizens under-utilizing/over-utilizing resources than average citizen
√ Build transparency in processes through single portal and end bureaucracy
√ Award citizens per their Social Service for Citizens points
√ Send notifications to citizens and service providers
√ Plan infrastructure development activities based on location, time, usage patterns
√ Determine and plug resource wastage
√ Invite welfare ideas from citizens and collaborate with community
√ Promote social messages and community welfare programs
Other benefits from this platform:
√ Easy access and user friendly: Being cloud based, it is easy to access from anywhere, anytime. Mobile, desktop or at a city’s civic center
√ Integration: Easy to integrate with different solutions used by solution providers
√ Secured: The platform is currently being used by millions of users worldwide, adhering to strictest security compliance.
√ Scalability and Cost: Being cloud based, the platform is easily scalable and does not require complex or expensive hardware installations. It can be a pay per use model which can cater to a growing population and changing needs
√ Performance: With less than 0.01% downtime, automatic upgrades and bug fixes, this platform is quite reliable and quick to respond
√ It has low carbon footprint with a huge scope to conserve environmental resources
In the future, such next generation smart cities enjoy using the same platform and set new benchmarks for community welfare and environment conservation.
The Genesis of Next Generation Smart Cities
A cloud-based platform combined with the innovations of the Apttus Quote-to-Cash solution can open new ideas to develop next generation smart cities which will make current ‘Smart Cities’ primitive in near future. The goal of this is to build cities which are a better place to live, that conserve our natural resources and care for environment while helping facilitate growth and increased benefits for both cities and citizens.
And… this is just a beginning!
With the advent of Artificial Intelligence, such tools can be further enhanced to provide a more relevant and customized interface which has great potential to impact future generations of smart cities!
To read Part 1 of this blog series click here.
*This blog is intended as a work of a creative thought and the technologies suggested are for reference only, while imagining an innovative way to use them for social welfare. The technical feasibility and data used has yet to be verified.