Livin’ The Dreamforce!

Livin’ The Dreamforce!

Dreamforce 2019 is upon us and this mega-event for the Salesforce community is as grand in scope as it is in opportunity. With nearly 200,000 Trailblazers descending on San Francisco for five days of tech goodness, it’s easy to get overwhelmed with things to do and...

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Demonstrating QTC Value

Demonstrating QTC Value

Following on from my blog a few weeks ago about The Secret to a Successful CPQ Implementation, I’m going to share my experience of measuring the outcomes that successful CPQ, and more broadly Quote-to-Cash (QTC) transformations deliver. Why KPIs? Before I talk about...

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Understanding Who Your Customers Are Drives Business

Understanding Who Your Customers Are Drives Business

Ralph Waldo Emerson once said, “There is no knowledge that is not power.” Think about that for a moment – he used the words knowledge and power in the same sentence. Let’s break it down: Knowledge: the fact or condition of being aware of something with familiarity...

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