Modules enabling the management of the entire Renewals Lifecycle

Apttus Renewals Management allows for the entire renewals management cycle to be managed. Everything from putting the contract in place, tracking key variables, notifying trading partners, invoking an action, click to sign or e-signature and full reporting and dashboarding is capable with the system.

Maximizing revenue from existing contracts is critical for long-term health and success. Unfortunately many companies suffer revenue leakage and customer churn because they rely on cumbersome, inefficient and sluggish manual processes to manage contract renewals and account for recurring revenue.

Apttus renewals capabilities allow you to automate renewals while providing real-time visibility into your installed base and renewal pipeline. You'll enable your teams to increase renewals, sell more and improve customer service. And you'll boost billing efficiency and minimize the risk of errors through automation and seamless cross-functional visibility.

Benefits

• Reduce risk of lost revenue and customer dissatisfaction
• Improve efficiency and reduce costs
• Streamline renewal processes for vendors and customers
• Equip sales, finance and call centers with all the relevant information they need to deliver excellent service and increase customer renewals
• Eliminate the risks and errors that come with spreadsheet-based processes or immature financial systems
• Monetize existing customers with strong uplift and discounting features.

Self Service

Apttus self service modules enable the complete delegation of actions to be enabled to your trading partner. After your customer has been notified of an action or renewal, they can come into an authenticated site and perform the action themselves. No manual intervention. They can perform any task directly. Take an action, update information, accept and more. Apttus provides both a customer self service quoting module and a contract module.

Customer or Channel Self Service Quoting

Apttus enables Customers or Trading Partners to “self-serve” through a Portal. Your trading partner can come in and see anything you want them exposed to. Their products, agreements, entitlements, payments or any information that can enable them to serve themselves and make your process more efficient.

• Self-Serve a Quote based on a customer’s current products and pricing in place with them
• Simple access for rapid real-time information and actions
• Real time information updates
• Manage renewals or any other notification process efficiently
• Keep all trading partner information updated two way real time
• Capitalize on sales opportunities with the automatic creation of renewal transactions based on a pre-defined window
• Configure automated and customized recommendations for cross-sell and up-sell
• Promote cross-sell and up-sell features and options to customers via your website.

Customer or Channel Self Service Contracts

Customers or Partners can also self-serve through a Portal for their contract management requirements too. Your trading partner can come in and see anything you want them exposed to. Their agreements, entitlements, payments or any information that can enable them to serve themselves and make your process more efficient.

• Simple access for rapid real-time contract information and actions
• Real time information updates
• Manage renewals or any other notification process efficiently
• Keep all trading partner information updated two way real time

Click to Accept

Provide trading partners the ability to review their renewal information and if authorized, to click to accept the terms. Authenticated users can reduce the acceptance of terms dramatically using Click to Accept

• Simple notification driving trading partners to login, review and click to accept
• Can be used for mass updates, renewals, NDAs or any volume based agreement management.
• Highly efficient for channels with many partners

Contract Lifecycle Management

The Contract Management Suite dramatically reduces the lifecycle time from contract request to execution and gives you complete visibility and control of your entire contract process. Putting the initial contract process in place or managing to the terms and renewals is all comprehensively managed and tracked by the tool. See more here

e-Signature

Apttus provides complete electronic signature capability.  Users can online invoke an electronic signature process that will capture everything in Apttus. Apttus Electronic  Signature is a secure and convenient way to obtain a legally binding electronic signature. It's fast and easy-to-use.

Electronic Signature capability is offered for simple, standard scenarios or to more complex requirements through very advanced capability with Apttus Electronic Signature Enterprise.

With an electronic signature, documents can be signed online, without cumbersome printing, faxing, or mailing.  eSignatures can replace pen and ink on any kind of document

Renewal Comply

Renewal Comply provides a repository allowing for complete storage and retrieval with sophisticated compliance management, searching, reporting and dashboard capability.

• Simple and advanced search on any data element – contracts, attachments, clauses and provisions, terms and more
• Leverage rich customer transaction histories identify new opportunities within your client base
• Store contracts and related documents for quick access
• Identify and address customers at risk of canceling
• Communicate internally and externally with predefined email templates
• Complete process management and workflow capability
• Track renewal tasks as they are automatically added to dashboards
• Monitor KPIs of key metrics, trends and priority items
• Complete task and events management
• Track Renewal Risk & Performance
• Full integration into Outlook, Lotus notes and others
• 360° View Dashboards for Legal, Executive, Finance & Contract Management with deep drill down capability

Revenue Management

Apttus allows for Revenue Management and Recognition right inside salesforce.com. Whether you want to set up and model revenue schedules or fine tune contract terms to see revenue impacts, revenue management capability does this natively inside salesforce.com

Set up any type of revenue schedule that can include fees, advances and prepays, true ups and more for revenue recognition and proactively manage the entire process and modeling.

• What if Scenario Planning for Revenue Schedules
• Create Revenue Recognition Policies that will automatically apply to schedules
• Comprehensive Management of notifications, tracking, inputs and audit trails Full Reporting, Dashboards and export to Excel
• Capture fees, advances (prepays) , true-ups, such as per unit, per user, tier tables, % revenue, customer revenue sharing etc
• Milestone based date calculation support
• Generate revenue recognition schedules and forecasts with snapshots at different points in time
• Rollback revenue and forecasts to allow repeated generation of revenue
• Convert forecast into annual budgets
• Rolling forecasts based on actual performance
• Batch generation of forecasts and revenue for eligible agreements
• Revenue console to manage batch revenue generation, rollbacks, close of revenue periods, reports etc

Analytics and Reporting

Apttus Contract Analytics is the most advanced contract analytic capability available in the market today. You can gain deep insight into your customers renewal contracts, function and process using the analytical capability.

Access to rich reporting and real time drill down dashboards allows for very rapid business discovery and insight. Right from a dashboard a user can drill into the relevant information and get to the root cause in a matter of a few clicks. From a dashboard to a contract or even a transaction is easy to achieve. “What if” scenario planning and many other advanced features are offered.  Contract analytics comes with every module, “out of the box”.