Helping customers get the most value out of Apttus

Support Services

Apttus customers tell us that support and administration expertise is critical for promoting user adoption and maintaining a successful application. Apttus is dedicated to helping customers succeed on all fronts and get the most value out of Apttus. To meet the business needs of all companies, we offer several multi-channel support offerings that provide expert-level customer support, advanced Web tools, best practices, and administrative knowledge to meet your business needs.

Standard Support

Standard Support allows customer support via multiple channels and is included in Apttus subscription.

Premium Support

Premium support allows for global 24 by 7 access and response times as well as personalized service and best practices.

Education Services

Apttus Education offers an array of classes that enable rapid adoption. Apttus approach to training is flexible and focused on the specific needs of the user.  Whether your goal is to act as administrator or just to quickly start using Apttus to better manage your processes immediately we have the right training level and option.  Classes can be virtual or onsite depending on a customer’s requirements. Classes include:

• Template Administration
• Content Administration
• Application Administration
• End User - Train-the-Trainer