“Neopost USA has two simple goals – improve customer experience and build long-term loyalty. With the Apttus E-Commerce platform, customers enjoy a uniformly superior experience in the format they prefer – a conversation with a sales professional or a self-service option on MyNeopost.com.”

Steve Rakoczy
Senior Vice President of Operations & IT

Creating a Flexible Customer Interaction Structure to Improve Satisfaction

Apttus gives Neopost the opportunity to consolidate a previously disjointed sales system and centralize the quoting process onto one cloud platform, Salesforce” to “Apttus gives Neopost the opportunity to consolidate a previously disjointed sales system and centralize the quoting process onto one cloud platform with Apttus Intelligent Cloud.

Neopost Customer Success Video

About Neopost

Apttus customer “Neopost USA” is the North American arm of Neopost SA, the world’s second largest supplier of mailroom equipment. Neopost USA’s shipping and mail-handling tools are sold under the Neopost and Hasler brand names, and partnerships with office pros like IKON, through both a direct sales force and dealer network. Products include postage meters, shipping and receiving software, postage accounting systems, address printers, folders/inserters, labelers, and tabbers. The company also offers product consulting, financing, delivery and installation, maintenance, and staff training to commercial and corporate customers.

Download the Neopost Customer Success Story

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“Neopost USA has two simple goals – improve customer experience and build long-term loyalty,” said Steve Rakoczy, senior vice president of operations and IT at Neopost USA. “With the Apttus E-Commerce platform, customers enjoy a uniformly superior experience in the format they prefer – a conversation with a sales professional or a self-service option on MyNeopost.com.” READ MORE