Careers

 

Position: Project Management Office (PMO) Director


We are looking for an experienced Director – PMO (Project Management Office) in the Professional Services organization. The ideal candidate will:


Responsibilities:

  • Review, establish and manage policies/procedures for project management methodology in a fast growing services organization, with a goal of increasing the quality of implementations, and reducing the overall time and cost of implementations and post-implementation support.
  • Lead the effort  to evaluate current PS systems and if necessary help to select and manage the implementation of a new professional services automation (PSA) and services resource planning software (SRP) system.
  • Administer the PS systems/tools and the manage the day to day process of ensuring that customer and project data is entered in to the PS internal systems in a timely, accurate and detailed manner.
  • Lead the effort to train and coach all PS staff, as well as contractors and partner personnel, on the methodologies, procedures and tools.
  • Establish a knowledge base for all PMO materials.
  • On a day to day basis, work with the PS Practice and Delivery Management team to help ensure effective:
    • Scheduling of project resources
    • Statements of Work (SOW) creation
    • Project resource utilization forecast reporting, actuals vs. estimated reports, etc.
    • Administration of PS tools/systems for project tracking, billing, utilization and reporting – which will support departmental metrics including but not limited to time-to-value, quality, utilization, revenue, margin and customer satisfaction.
  • The successful candidate must be able to demonstrate experience as a PMO manager specifically for a PS organization within an SI or SaaS company
  • BS/BA in Business, must be very comfortable with technology
  • No less than six years’ experience in managing projects and/or establishing and leading a PMO, preferably in a software company
  • Strong and demonstrable process, testing, standards and documentation focus
  • Experience in working with project tracking tools
  • Experience in the selection and implementation of a professional services automation (PSA) and services resource planning software (SRP) system
  • Self-starter comfortable working in a fast-paced, dynamic and team-oriented environment
  • Possesses excellent verbal and written communication skills

Qualifications Required:

  • Project management certification, e.g., PMP
  • Experience in a SaaS or cloud focused organization
  • Familiarity with Agile development and other project management methodologies
  • MBA

 

Location: San Mateo, CA

Employment Type: Full-time

 

Start Date: ASAP

 

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